Mediators registered with the Family Mediation Council • Confidential and impartial process • Online appointments across England and Wales

Attending a MIAM does not commit you to mediation

Is Mediation Suitable If We Don’t Get Along?

This article is part of our Divorce & Separation Guides, which explain common stages of separation and how decisions can be approached constructively.

Mediators registered with the Family Mediation Council

Confidential and impartial process

Court-recognised MIAMs

Clear, structured approach to resolution

Considering Mediation in High-conflict Situations

A common concern during separation is:

“We can’t even have a normal conversation — how could mediation possibly work?”

Where conflict is high during separation or divorce, many people question whether mediation is still possible. Concerns about ongoing arguments, tension, or communication breakdown are common when considering mediation.

It is understandable to feel doubtful if communication has broken down.

Mediation is designed to support situations where communication has become difficult.

The key question is not whether you get along — it is whether discussion can be structured in a way that is safe and manageable.

Disagreement Does Not Automatically Rule Out Mediation

Mediation is designed for situations where people disagree.

You do not need to:

  • be on good terms
  • agree on key issues
  • feel comfortable speaking without support

The mediator’s role is to manage the discussion so that:

  • both people have space to speak
  • conversations remain focused
  • escalation is reduced
  • practical options can be explored

The structure of mediation is often what makes discussion possible when direct communication has become difficult.

What if Conversations Usually Escalate?

If previous discussions have quickly turned into arguments, mediation may still be workable because:

You are not expected to resolve the situation alone. The process introduces structure and professional boundaries that can help conversations remain constructive.

Shuttle Mediation

In some situations, mediation can take place with the two people in separate rooms or separate online spaces.

The mediator moves between each person, relaying information and helping explore options.

This approach is often referred to as shuttle mediation.

It can reduce tension where face-to-face discussion feels too difficult.

Shuttle mediation does not change the voluntary nature of mediation. It simply provides a different structure for communication.

In some situations, mediation may not be the right approach, particularly where discussions cannot take place safely.

This is considered carefully as part of an initial MIAM (Mediation Information and Assessment Meeting), where your individual circumstances can be discussed and the most appropriate next steps can be explained.

High Conflict Versus Unsafe Situations

It is important to distinguish between:

Mediation can sometimes help reduce high conflict by introducing structure and professional boundaries.

However, mediation is not appropriate where safety cannot be maintained.

Understanding that distinction is essential when considering whether mediation may be suitable.

What Matters Most

The key considerations are:

If the answer to these questions is uncertain, an initial assessment meeting can help clarify whether mediation may be appropriate.

Attending such a meeting does not commit you to continuing.

Mediation is Not About Being Friends

Mediation does not require repairing the relationship or resolving emotional issues.

It focuses on:

You do not need to like or trust each other completely.

The process is designed to manage disagreement constructively where possible.

Next Steps

If you are exploring different ways of resolving disagreements during separation, you may find it helpful to read:

If you are considering structured support for discussing arrangements, you can also learn more about: Family mediation