Attending a MIAM does not commit you to mediation

What Happens in a Mediation Session?

This guide is part of our Mediation Guides, which explain how family mediation works and when it may be appropriate.

A clear explanation of what to expect

It is normal to feel uncertain about what a mediation session will involve.

Many people worry it will feel confrontational, uncomfortable, or overly formal.

In practice, mediation sessions are structured conversations, carefully managed by a mediator to ensure both people can participate safely and constructively.

The purpose is not to argue a case, but to work through decisions in a supported environment. The sections below explain how mediation sessions are structured and how discussions are managed.

Mediators registered with the Family Mediation Council

Confidential and impartial process

Court-recognised MIAMs

Clear, structured approach to resolution

The Setting

Mediation sessions may take place:

The setting is designed to feel professional but not intimidating, so discussions can take place calmly and constructively.

If appropriate, mediation can also take place with people in separate rooms (sometimes called shuttle mediation). This can happen either in person or online, with each person placed in a separate room while the mediator moves between you. In online mediation this is done using separate virtual rooms, so participants do not need to speak to each other directly.

The format used depends on what feels safe and workable.

The Structure of the Session

Each mediation session follows a clear structure.

Typically:

The mediator manages time, pace, and focus so conversations do not become unproductive.

You are not expected to negotiate without support. The structure exists to make discussion manageable.

How Discussions are Handled

Mediation is not about deciding who is right or wrong.

Instead, the focus is on:

The mediator may:

Both people are given equal opportunity to contribute.

What You Are Not Required To Do

During mediation:

Participation is voluntary throughout.

If at any stage mediation appears unsuitable, this can be addressed.

What Happens If Agreement Is Reached?

If agreement is reached on some or all issues, the mediator can:

Reaching agreement is not about winning — it is about identifying arrangements that both people can work with going forward.

What If Agreement Is Not Reached?

Not all mediation sessions result in full agreement.

Sometimes:

Mediation is one structured option for resolving disputes. It does not prevent you from seeking legal advice or considering court if necessary.

The Overall Aim

The aim of a mediation session is to create a space where:

For many people, simply having a structured framework for discussion changes the tone of conversations significantly.

Next Steps

If you feel mediation may be appropriate, you may wish to understand more about how the process works overall.

If you are considering mediation as a way to resolve separation issues, you can also learn more about: family mediation.