Attending a MIAM does not commit you to mediation
This guide is part of our Mediation Guides, which explain how family mediation works and when it may be appropriate.

A step-by-step overview of the mediation process
Family mediation follows a clear, structured process designed to help people discuss and resolve issues constructively.
While every situation is different, family mediation usually follows the same broad stages.
The aim is to provide a calm, balanced framework where both people can participate safely and work towards practical agreements.

Before mediation sessions begin, there is usually an individual meeting with a mediator.
This meeting is used to:
In many court-related situations, this meeting takes the form of a Mediation Information and Assessment Meeting.
The purpose of this stage is to ensure mediation is suitable and that both people understand how it works before proceeding.
If mediation is considered appropriate and both people agree to take part, sessions are arranged.
Mediation sessions:
Each session has a clear agenda so discussions remain balanced and productive.
Both people are given equal opportunity to speak and be heard.
During mediation sessions, the mediator helps guide discussion around the matters that need to be addressed.
This may include:
The mediator does not decide outcomes, but supports constructive dialogue and helps explore possible options.
The focus is on practical solutions that can work in real life.
As discussions progress, areas of agreement often begin to emerge.
Where agreement is reached, the mediator can:
Nothing becomes legally binding simply because it was discussed in mediation. Decisions remain voluntary unless formalised separately.

The number of sessions needed depends on:

Some situations are resolved in a small number of sessions. Others take longer.
Mediation is designed to move at a pace that feels manageable, rather than rushed.
Mediation does not require either person to agree to something they are uncomfortable with.
If agreement cannot be reached, or mediation is no longer appropriate other options can still be considered, including legal advice or court proceedings.



The purpose of the structure is to create a balanced environment where difficult conversations can take place more constructively
If you would like to understand more about mediation as a professional service, you can also read: family mediation.